HCM - Business Analyst - eCommerce
Trinh Cam Huy gửi vào T5, 06/12/2018 - 15:42
Duties
- Facilitate client requirements gathering sessions with external and internal stakeholders; documenting those requirements into use cases, activity diagrams and functional specifications;
- Work with the Project Managers and clients on new/existing implementations to ensure timely and effective delivery of requirements documentation in line with agreed upon project hours;
- Lead efforts to evaluate, select, recommend and implement appropriate software & system solutions that support and enable the delivery of eCommerce applications;
- Provide thought leadership in eCommerce best practices, the selection and recommendation of eCommerce applications and their ancillary systems;
- Identify and present process improvements for requirements gathering and documentation of those requirements;
- Update base functionality templates that reflect current version capabilities of Magento, Intershop, and Hybris platforms;
- Possess a thorough understanding of Magento, Intershop and hybris administrative functionality;
- Maintains awareness of new and emerging technologies and the potential application on client engagements;
- Tracks and reports hours and expenses on a weekly basis;
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.
Requirements
- 2-7 years of experience as a Business Analyst or technical Project Manager in an eCommerce or related environment
- Answer all client training requests (phone calls, emails and other communications) in a timely fashion, but in no event more than 24 hours from the receipt of a communication;
- Experienced in consulting with track record of client facing engagements. Ability to communicate with people at all levels;
- Be comfortable in fast paced environment and management of multiple initiatives simultaneously;
- Strong analytical skills and demonstrated understanding of how to interpret customer business needs and translate them into requirements;
- Excellent in writing effective client documentation including functional specifications, process flow maps, and use cases;
- Expert in all tools including JIRA, MS Word, PowerPoint, Excel, and Visio;
- Ability to work independently as well as within a goal oriented project team.
Contact:
- Email: trinhcamhuy1994@gmail.com
- Phone number: +84 935 679 606