Business Analyst - OFFICIENCE
Business and functional analysis
- Elicit requirements using interviews, document analysis, site visits, business process descriptions, use cases, and work flow analysis;
- Proactively communicate and collaborate with clients and deliver the functional requirements, use cases, and Interface designs;
- Define and validate with customers user acceptance criteria.
Team work
- Proactively communicate functional requirements to other members of the team;
- Assist other members of the company to interact effectively with the customers;
- Work closely with the Project Manager to plan and breakdown the work into valuable deliverable for the client;
- Work closely with the QA team to ensure traceability between requirements and test cases.
Business Development
- Contributes to the business unit response process for RFPs, write quotations;
- Work with the Business Manager for Business analysis: demands, portfolio, pricing, pre-sale/pilots;
- Communicate with clients on innovations or improvements that the company can realize for them.
Methodology and Practice
- Defines, measures and optimizes Business Analysis methodology/practice for onshore and offshore model;
- Raise any risks related to the customer relationship.
* Featured Benefits:
- Diversified Training opportunities to support your career development and planning;10% of the time is dedicated to employees’ continuous professional training.
- Good Health care and Insurance programs;
- Yearly company trip with diversified recreation activities.
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- Junior: 1-2 year experiences, Senior: more than 3 years experiences in the same position
- Bachelor Degree in Computer Science, Communications and Engineering or equivalent;
- Excellent verbal and written communication skills (French & English) and the ability to interact professionally with a diverse group and executives;
- Capable of drawing a work flow to explain how users work;
- Knowledge of bug tracking tools such as Red mine;
- Customer focused, strong team player, analytical and critical thinking, open-minded, pays attention to details, self-starter;
- Superior interpersonal skills and time management skills with ability to work with multiple team with proven track record. Ability to make decisions;
- Have the capabilities to drive and challenge clients on their assumptions about their business requirements and business process;
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Our job is to design and to implement tailor-made outsourcing solutions in utilizing adequate and efficient human resources for our clients.
Our development is based on three core competencies:
- Process, data & content:
Business Process Outsourcing (BPO), content management (KPO - Knowledge Process Outsourcing).
- Information Systems (IS):
Software development, application maintenance, quality assurance & tests, web solutions, offshore dedicated teams.
- Artwork & design:
Design and development of multimedia services and tools including image processing, video publishing and geographical information systems.
***The ITDev BU delivers challenging IT projects to our customers. We work on the software full life cycle, from requirements gathering to development, testing and integration. Therefore we are a cross functional team of project managers, business analysts, developers, web designers, and testers. The BU aims to become a world class IT provider by delivering quality software using cutting edge technologies and methodologies. The BU also aims to become a renowned place to work in IT, attracting many IT talents.
Find out more about Officience: www.officience.com