IT Business Application Support
** Job Function/Purpose:
- Coordinate with the local operation management team in order to implement business process improvements related to technology.
- Integrate and manage the operation and efficiency of all applications throughout the entire production process.
- Responsible for the training, end user support, and implementation of company legacy applications and SAP applications for Hung Yen and Hai Bao facilities.
** List Primary Responsibilities/Accountabilities:
- Provides support to end users of various IT applications. Works on multiple assignments as a team member and/or project technical leader. Works on small to large, highly complex assignments/systems/issues that require increased skill in multiple technical environments and possesses knowledge of specific business area. Interacts with internal and external customers. Provides technical leadership, coaching and mentoring to less experienced team members. Position is viewed as the technical expert.
** Responsibilities include, but are not limited to the following:
- Serve as the Super-user of all applications related to the production processes.
- Responsible for local application administration duties on all in-plant applications including manufacturing, purchasing, planning, product structures, accounting, payroll. Must understand how systems and business link together.
- Define application training plans
- Conduct application training for users
- Support on-site ad hoc query requirements
- Review and document business processes, identify process issues and recommend solutions to management in order to improve effectiveness and efficiency of the production applications and processes.
- Participate in the project planning process with end users, business analysts and team members.
- Serve as the 24x7 on call support for assigned production application(s).
- Adhere to and provide accountability for application security procedures, change control guidelines Sarbanes-Oxley requirements, and Global IT and Business Standards and Policies.
** Experience/Skills/Education Requirements:
• Minimum qualifications to fulfill the responsibilities in an acceptable manner
• Education/Degrees: Bachelor’s degree (preferable in informatics technology)
• Special Skills: Knowledge of manufacturing processes and procedures
• Language: English fluency
• Years of experience: 5+ years
• Type of Experience: End user support and/or Business/systems analysis
• Other desired skills: Garment or textile industry
II. Preferred experience
• Programming skill
• Lean Manufacturing experience
• Management experience
III. Competencies
• Excellent oral and written communication skills
• Demonstrated ability to work independently with minimal direction
Behavioral:
• Analytical Thinking - Advanced
• Communication for Results - Advanced
• Flexibility – Advanced
• Innovation – Intermediate
• Problem Solving – Advanced
• Teamwork – Advanced
• Thoroughness – Advanced
Business:
• Business Process Knowledge – Advanced
Technical:
• Business Requirements Analysis – Intermediate
• Foundation Architecture Knowledge – Intermediate
• Information Systems Knowledge – Advanced
• Project/Program Management – Intermediate
• QA and Testing Concepts – Advanced
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* Employee will have company'bus from Ha Noi to Hung Yen and vice versa.
very competitive remuneration package, excellent working environment and good opportunities to be developed will be offered to successful candidates.
Activities of the company intend to create a respectful workplace in which every individual has the opportunity to reach his or her highest potential.
* Interested parties are invited to forward detailed resume in English with Subject: "Job title/Job code - application - [your name]" to the following emails at your earliest convenience. Application will be treated in strict confidence and on first come first serve basis:
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Based in Winston-Salem, N.C., according to a recent survey, the brands of Hanes Brands’s products can be found in eight out of 10 American households, and they are sold in hundreds of stores, web and catalogue. These brands always hold either the number-one or number-two U.S. market position by sales.
To response to the increasing demand of the high level markets, the company is establishing a modern manufacturing plant in northern Vietnam and would like to invite highly motivated individuals with management experience and professional skills to join its new executive team